Policy Document

PRIVACY POLICY

How we collect, use, and protect your information

>> Introduction

Welcome to Kuber. We prioritize your privacy and are dedicated to protecting it. This Privacy Policy explains what data we collect, how we use it, where we store it, how long we retain it, and the rights you have over your data. By using Kuber's website, mobile and desktop applications, and related services (collectively, the "Service"), you agree to this policy.

# Quick highlights

  • Your data is private. We do not sell personal data.
  • Your rights: access, update, delete, restrict processing, object to processing, and request portability of your data.
  • Storage region: India (Google Cloud region asia-south1 — Mumbai).
  • Contact: hello@openkuber.com for privacy requests or concerns.

# Scope

This policy applies to:

  • Information collected on our website and through our Service.
  • Information collected in email, text, and other electronic communications between you and Kuber.
  • Information processed through any mobile or desktop applications you download from our website.

This policy describes how we collect, use, retain, disclose, transfer, and safeguard information and your choices about that information.

>> What information we collect

1. Account & identity data

Examples: name, email address, profile picture (if provided), authentication identifiers.

Why: to create and manage your account and to authenticate you.

2. Planning & financial data (user-provided)

Examples: account balances, budgets, financial goals, transactions that you manually enter or import.

Why: to provide Kuber services (goal tracking, projections, budgeting, analytics).

3. Imported/Connected data

Examples: content of files you explicitly link to Kuber, or data you permit Kuber to access for sync/import/export.

Why: to enable import/export and two-way sync per your instructions.

4. Usage & device data

Examples: IP address, device and browser type, pages visited, app usage patterns, crash logs, timestamps.

Why: to operate, secure, and improve the Service.

5. Cookies & tracking data

We use Strictly Necessary, Functional, Performance, and Targeting cookies and similar technologies. See the Cookies section for details.

6. Tokens & credentials

OAuth tokens, refresh tokens, and other credentials used to connect third-party services (encrypted in storage).

Why: to enable authenticated connectivity and sync features.

Google sign-in & Account access

When you sign in with Google or connect Google services, Kuber may request specific OAuth scopes (like profile and email) required for authentication and account management.

Revoke access: To revoke Kuber's Google access, go to Google Account → Security → "Third-party apps with account access" → select Kuber → "Remove Access", or contact hello@openkuber.com for help.

>> How we use your information

We use collected information to:

  • Provide, personalize, and maintain the Service.
  • Authenticate you and manage your account.
  • Enable imports/exports and sync with services you authorize.
  • Send account-related communications (security alerts, billing, transactional emails).
  • Analyze and improve our services, conduct research and analytics.
  • Detect and prevent fraud, abuse, and security incidents.
  • Fulfil legal obligations and respond to lawful requests.

We do not sell or trade your personal data.

>> Legal bases for processing

Where applicable (for users protected by laws that require a legal basis), we process personal data on one or more of these bases:

  • Consent — when you consent (for optional features, analytics, marketing).
  • Contractual necessity — to provide requested services and perform your contract with us (account creation, paid services, sync).
  • Legal obligation — to comply with laws or respond to legal requests.
  • Legitimate interests — improving services, security, fraud prevention — balanced against user privacy.

>> Data retention and deletion

Industry-standard defaults

  • Account basic info: retained while your account is active and for 90 days after deletion for recovery and dispute resolution.
  • Planning & financial data: retained while your account is active. After account deletion, retained for up to 7 years if needed for legal, tax, or audit reasons; otherwise, removed according to the deletion timeline.
  • Usage logs & raw diagnostics: raw logs retained for 90 days, then deleted or aggregated/pseudonymized for analytics.
  • OAuth tokens & credentials: short-lived access tokens are ephemeral. Refresh tokens are encrypted and retained only while your account is active. Refresh tokens will be revoked and removed within 30 days after account deletion.
  • Backups: encrypted backups may be retained for up to 1 year for non-financial data. Backups containing financial records may be retained up to 7 years if required for legal compliance.

Deletion process & timeline

To request deletion:

  • Use Settings → Delete account in the app, or
  • Email hello@openkuber.com with the subject line "Delete my account".

After a deletion request:

  • We will acknowledge the request within 48 hours.
  • We will remove your personal data from active systems within 90 days.
  • We will revoke OAuth tokens and third-party access as part of deletion.
  • Backups and archived copies will be removed according to retention schedules.

If immediate deletion is needed and no legal hold applies, contact hello@openkuber.com and we will evaluate acceleration.

>> Data portability & access

  • Access & update: You can access and update your personal information via account settings.
  • Portability: On request, we will provide a machine-readable export (JSON or CSV) of your personal data and user-provided planning/financial data. To request a data export, contact hello@openkuber.com. We aim to fulfill portability requests within a reasonable timeframe consistent with applicable law.

>> Your privacy rights

Depending on your jurisdiction, you may have additional rights such as:

  • Request correction of inaccurate personal data
  • Request restriction of processing
  • Object to processing for direct marketing or legitimate interests
  • Lodge a complaint with a supervisory authority

To exercise any rights, contact hello@openkuber.com. We may ask for information to verify your identity before fulfilling requests.

>> Storage location & transfers

Primary storage and processing occur in India (Google Cloud region asia-south1 — Mumbai).

>> Security measures

We implement industry-standard technical and organizational measures to protect your data, including:

  • TLS encryption for data in transit
  • Encryption at rest for sensitive data and tokens
  • Role-based access controls and logged access to production systems
  • Secure token handling (server-side storage and usage where possible)
  • Regular security reviews, vulnerability testing, and patching
  • Key rotation and least-privilege access practices

No system can be 100% secure; however, we continuously improve our security posture.

>> Cookies & tracking

Kuber uses cookies and similar technologies to operate and improve the Service:

  • Strictly Necessary Cookies: required for core functionality (e.g., session management)
  • Functional Cookies: remember your preferences and settings
  • Performance Cookies: collect anonymous usage statistics to improve the Service
  • Targeting Cookies: measure the effectiveness of advertising and tailor marketing content

You can manage cookie preferences through our Cookie Settings interface.

>> Children's privacy

Kuber is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn that we have collected personal data of a child under 13 without parental consent, we will delete it promptly. If you believe we have collected such data, contact hello@openkuber.com.

>> Changes to this policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We will post the updated policy with a new Effective date. Significant changes will be communicated by email where required. Continued use of the Service after changes indicates acceptance of the revised policy.

>> Contact Information

For any privacy questions, to exercise your rights (access, correction, deletion, portability, restrict processing), or to request a list of third-party processors, contact:

Email: hello@openkuber.com

Subject line suggestion for deletion: "Delete my account"

We will acknowledge requests within 48 hours and respond in accordance with applicable law.

By using Kuber, you acknowledge that you have read and understood this Privacy Policy.